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Frequently Asked Questions

What are your accepted modes of payment?

We accept the following modes of payment*:

  • VISA/ MasterCard
  • American Express
  • NETS QR**:
    a. For Desktop: Recognised with NETSPay, DBS PayLah!, UOB Mighty or OCBC Pay Anyone
    b. For Mobile: Recognised with NETSPay only
  • Instalment via DBS/POSB*** (6, 12 or 24 months, 0% interest-free for purchases above S$500)
  • Instalment via AMEX Easy Payment Plan*** (6 or 12 months, 0% interest-free for purchases above S$250)
  • DBS Points/POSB Daily$****
  • Challenger Cashback
  • eGift (Online)
  • eCredit
Does Challenger online store accept Instalment Payment Plan?

Online instalment payment for AMEX is available on Challenger online store.

0% Interest-Free Instalment Payment Plans are available for AMEX & DBS/ POSB credit cards holders only. They are only applicable for purchases made on Challenger online store. Debit cards are not accepted.

AMEX
• 6-months: √
• 12-months: √
• 24-months: –
• Minimum Spending: $250

DBS / POSB
• 6-months: √
• 12-months: √
• 24-months: √
• Minimum Spending: $500

How do I enjoy member price or earn cashback?

Members are strongly encouraged to download and *log in to ValueClub app and scan the QR code on the cashier's tablet with the in-app camera to enjoy member price or earn cashback at any of our Challenger stores. With the app, scan and capture your Challenger account at the point of purchase, enjoy member benefits and redeem your cashback.

*Members who choose to share their account with other users are responsible for their own account transactions, including but not limited to cashback redemption, cashback transfers and cashback donations.

How do I sign up as a Challenger ValueClub member?

Click here to purchase a 12-month Challenger ValueClub membership and start enjoying cashback on your purchases.